Vpn/proxy problem

Discussion in 'Support Forums' started by DreamZ_69, Aug 12, 2019.

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  1. DreamZ_69

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    Hello! I was wondering if any staff could whitelist my account DreamZ_69 on mcc. I've got a problem on the server. when i try to get on the server il get on for like 0,4353 seconds and then gets kicked. [It seems like your using a vpn or proxy] and i've gone throught my whole computer and im 100% sure that i do not use any proxy or vpn so im wondering if a staff could whitelist me on the server i would really appreciate that thanks. btw my ign: DreamZ_69
     
  2. ImConcerned

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    SpookyConcerned
    Every other player that tries to log on to the server is able to join without any manual whitelisting unless they are using a VPN.
    I am pretty sure that you are using one and you just don’t know? I’m not too sure but you should always triple check just in case.
    Hopefully this helps.
    Thank you :)
     
    #2 ImConcerned, Aug 12, 2019
    Last edited: Aug 13, 2019
  3. DreamZ_69

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    okay i will check again
     
  4. AcceptedAppeal

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    AcceptedAppeal
    Hello!

    Could you please provide a screenshot of your issue/the screen that pops up when you are disconnected from the server? We need this to be able to add you to the VPN whitelist.

    Thank you​
     
  5. DreamZ_69

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    There
     

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  6. AcceptedAppeal

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    AcceptedAppeal
    Hello!

    You have been added to the VPN Whitelist. Please allow up to 5 minutes for this to fully process, and contact me on Discord if you have any concerns with the whitelist; AcceptedAppeal#6259.

    Thread Locked
     
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