unautharized?

Discussion in 'Support Forums' started by heidrunag, Dec 31, 2020.

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  1. heidrunag

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    hii i was going to buy stuff and it said my card was unautharized? i could buy stuff earlier today but now it doesnt go through (i have more than enough money on the card) my bank did not close my card and i can use it everywhere but not on mcc? why is all im asking
     
  2. Dionnysus

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    Dionnysus
    Hey heidrunag, how are you.

    To me it sounds like you just filled in incorrect information by accident. (Wrong password for example). So I recommend trying to buy the package again and to double check your password/card credentials.

    Also, try buying it in a new opened incognito venster.

    If that doesn't work. There could be a chance that someone who is in charge of your bank account blocked your access to it. (Your parents maybe).

    To conclude, I am certain the issue is not on our website's side. Most likely you just filled in some incorrect credentials. If the issue still persists you can Dm me on discord
    (Youri#2087) or start a conversation with me on the forums.

    Answered // Locked
     
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