Staff activity

Hello!

I understand your frustration regarding this issue, but you are forgetting to consider timezones and that we do what we do voluntarily, devoting our own time. We aren't, and can't be on 24/7. With timezones, we have a lot more NA staff than EU and AU, meaning AU time, for example will be less covered for. We try our best, but it's impossible to be there for every subserver, the presence in one results in a lack of presence in the others.
Nonetheless, if you come across hackers, please try record them or let us know through discord!

 

I agree with Akhu, the hacker amount is too much. Although I try to put in as much hacker reports, they still manage to get new accounts and start hacking again. We have talked about ranked skywars earlier. Ranked skywars would be a good idea for the hacker problem in skywars and may be the only way to fix it. These are my thoughts and I know other people will have their opinions. The hackers won’t get that far before getting punished.

 

G'day!

I can understand your frustration because I do aswell really enjoy skywars and if not team skywars. Though skywars isn't the only minigame out there. Mcc has 6 other seperate minigames to play on. Otherwise, 7 seperate subservers. There's a time in the day where hackers are on more than another time and you'll just have to find the time where the hackers aren't on as much. Of course this won't make you feel better about the hackers as we know that they are still there but staff's lives aren't just about Mcc, they have irl jobs and other things to do apart from Mcc. As SilentWhispers said, they obviously cannot be on 24/7.
You can try Cakewars. It's really fun and the games last much longer than Skywars.

Hope this helped a little.

HotPringles

 

Hey!
The staff do the best they can.
I do agree they need more staff,
and there should be separate minigames staff.
But, the players also need to do their part, reporting them on the discord,
and forums, helps the staff find and ban the hackers on all of the subservers.
-Inj3ction​

 

I completely agree with you but the staff do there best to be one at certain times, you have to consider what they're doing in day to day life, timezones and other servers aswell. I understand because im knew here and the amount of hackers on tsw is a joke. but there is meant to be a new anti cheat or some form of anti cheat that will help stop all the hackers playing. the best thing to do is wait patiently and hope its sorted soon.

thanks for reading, james.

 

Adding to what SilentWhispers said, we cannot be online only in TSW. We also have to moderate other sub-servers and different types of minigames, which is why you don't always see a staff member there. You can always ping staff members on discord if you need help.

 

While it is understandable that staff can not be online 24/7, I played for 18 hours straight on a Saturday/Sunday (The days that most people including staff members are online) and my friends and I did not see one staff member online the entire time. That is an example where I KNOW that staff should have been there somewhere (we were playing TSW the entire time) yet we never saw them. But we did see plenty of hackers.

This really isn’t a criticism because I done want to start an argument. We just need to have a better solution to staff activity, and we can’t use the excuse that staff can’t be online all the time forever.

One possible solution is making sure and promoting more players that play in different time zones. Instead of a single (or a couple) time zone perhaps on the east coast of the United States. This also applies to staff members that enjoy mini games, so that they can keep enjoying these games while having the privilege of staff. It’s a win win for all.

This would help to balance the staff response time and make sure that all the staff members have the opportunities to do what they signed up for.

Questions, comments and thoughts are of course welcome.

-Smashhhh

 

I definitely can agree with you, now again I'm not trying to offend anyone, but maybe we could stop using the excuse " we can't be on 24/7" because it has been made clear that staff are just not on SW. I mean with 700+ players on the mini game 24/7 it deserves to have staff on it, and that is just not happening. And the amount of hackers on it is just disgusting.

 

Making a forum post like this won’t change anything ** as been reported a problem before **

 

More forum posts on the subject will let the staff realize the problems we are having and how severe the problem is, as long as there is no spam I don't see why he/she can't make this forum.

 

Uhm never said he wasn’t allowed to make this and I was just adding this was already a pretty big problem from the old forums I just feel like if there was more staff members (Example people who make post like this) should apply and dedicate the time on there then making forum post solve the problem instead of waiting for someone to solve it for you ya know

 

I agree, this is actually a serious problem that needs to get fixed within MCC. Yesterday in Skyblock there was some guy making very racist comments, all of which I will not say. I chatreported this person, and hadn't gotten any word back for maybe 45 minutes. I even went on the MCC discord support section, someone said they would come but never did. This seriously needs to get fixed and isn't a problem that should just be blown off.

Discord: maffy#0002​

 

I do agree we do need more staff members especially ones that care about the server and actually try and help in the places where they think the server needs the most work.

 

In all seriousness, the server is very good. It has a good community but, what it lacks is the activity of admin's, especially in Skywars. Because there is little staff online during some times of the day, right now in the span of less then a day I've filed around 20 reports on hackers utilizing speed hacks, fly, aura kill and more. Maybe if they lowered the necessities for applying for staff it would make more people join in, therefore increasing the number of active staff.

 

The staff are trying there best remember they moniter the forums as well as in game on the server If there are no staff there instantly then I would say your best bet is to get evidence and report it.

 

Hello,
As part of the staff team, all the staff try their absolute hardest to maintain and enforce the rules in Forums/In-Game/Discord. We try our absolute best. If something takes awhile, it means that something else is happening, or they are just not available at the time. All staff (at least most of them) are all in school now, so we can't do as much as we did in the Summer. This can also include TimeZones, with people in [NA] and in [EU] and in [AU] times can also impact the amount of time a staff can be online.

As a Helper, I try my absolute best, and so does everyone else. I hope this message could ease some of the stress, and allow you some good proof, on why some of us can't be on 24/7.

If you have any questions for me, just message me on discord at 4Nut#2232, or write on my profile page!

 

Many people don’t know this, but they use bots to boost the amount of players appear to be playing a minigame. 700 of people on Skywars are bots. How do I know? I’ve waited for Skywars for 10 minutes + while it’s says 700+ people are online. Obviously this does t line up. Secondly, speedy walls does not have 50 players always lmao. Try to play speedy walls, u will find yourself waiting for HOURS for a game to start.

My point? They do t have 700 players to moderate, they have 40 something most of the time. 1 staff playing a minigame for like 20 minutes a day could remove all hackers for a few hours.