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1. 

   Elitist_player

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   Mar 31, 2020

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   Hello I had purchased emerald rank back in 2017 when it was still $21.00. My account name has changed over the time period which I think is the problem, but I no longer had the rank when I logged in.
   
   I can provide receipts etc if needed.
   
   Any help would be appreciated,
   
   Elitistplayer

    

   #1 Elitist_player, Mar 31, 2020
2. 

   89p

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   89p

   Hey hey Elitist!
   
   Sorry to hear you're having issues. Send an email to [email protected] and explain your issue. Make sure you have valid transaction evidence. You shouldn't have lost your rank through a name-change, which confuses me. See https://mccentral.org/community/threads/donation-issues.136/ for more info.
   
   Hope I helped, have a great day!

    

   #2 89p, Mar 31, 2020

   mxbel, xBenz and puposaurus like this.

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