hi i have proof that i paid for some1 els to get coal rank when i wanted mine to get it i think i put there ign instead of mine can i get a refund or coal rank transfured to my account (ign)_x_FROSTY_x_ if needed please dm me on discord and i will send you proof
Your best bet is to make a donation ticket by following the steps here. Other than that, you'll just have to be patient and wait for a reply.