my 105 year old nan, has become addicted tofortnite, I had to take her to a doctor to get a brain tumour removed last week, and now she won't stop playin g the minecraft. it has been 3 day straight and she is talking in MC slang dabbing on people hunger game's. How do I get my nan account un banned, after she accidently said some offensive slurs at a 7 year old.