Plain and simple. On the Mc-Central server im coal rank. Unfortunately, on the website store isnt reading that so i cant upgrade. IGN:AeAndy
Hey Andy, I've looked into your case and you simply do not have Coal Rank or, you've spelt your IGN wrong. Possibly, you might've had Coal Rank on another account and might've thought that ranks transfer? (They don't btw) If you do in fact have Coal Rank, you can DM a Staff Member about it (preferably sr+) on discord and let them know about your situation. If you aren't in the MCC Community Discord, you may join it here. Have a good day!
Hello AeAndy! Unfortantely there isn't anything we can do here, however, you can fill out a donations support email, all the information you need regarding such is in this thread: https://mccentral.org/community/threads/donation-issues.136/. Have a lovely rest of your day, ♡ Thread Closed