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Bought Rank upgrade hasnt come through in 30 mins

Discussion in 'Support Forums' started by DowneySoftness, May 23, 2021.

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  1. DowneySoftness

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    May 22, 2021
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    Im currently lapis rank. I bought upgrade from lapis to immortal and I still havent received the rank but Ive made the payment.
     
  2. kuieren

    Joined:
    Sep 26, 2019
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    kuieren
    Hey there!
    If you've waited 30 minutes and your rank hasn't updated you will can send a donation issue email to [email protected] and explain your situation so that they can resolve your issue. You can follow this link to check what information you need to provide and how you should format your email.
    Have a great day/night!
     
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