I bought a rank on the wrong account

Discussion in 'Support Forums' started by Auriozbhs, May 23, 2020.

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  1. Auriozbhs

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    I bought Bedrock rank on 1 of my 2 accounts instead of the one I wanted it on, can I get it transferred? I haven't done anything with the rank on the account.
     
  2. ThorKingOfAsgard

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    ThorKingOfAsgard
    Hey @Yeji Unfortunately there is no way to transfer a rank. However I hope you still enjoy the server and have yourself a wonderful day or night.
     
    #2 ThorKingOfAsgard, May 23, 2020
    Last edited: May 23, 2020
    Modify and Auriozbhs like this.
  3. Auriozbhs

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    Can I get a refund at least?
     
  4. Modify

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    Hi there,

    You could try and submit a support ticket by emailing [email protected]. I am not entirely sure whether they would be able to help you however, it's definitely worth a try considering the donation was recent, and accidentally made under the wrong username. Nonetheless, I wish you all the best and I am sorry this has happened to you.

    Have a wonderful rest of your day!
     
  5. Auriozbhs

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    Yeah I sent an email to them already, just waiting. Thanks!
     
  6. Lexxonist

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    Lexxonist
    I had an issue a little like this and I was able to get a refund in the form of a gift card.
    It did take about a week to get the whole situation solved though.
     
  7. Mauricioh

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    Mauricioh
    Hello!
    I hope you have gotten your answers, and make sure that you are not allowed to refund, as it's a permanent ban!

    Question answered | Thread Locked
     
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