Can anyone help me resolve this problem i have hade this for months now i have tried everything i know. would be much appreciated :)
Hi there. The first step to solving this issue would be to restart your router. If you still cannot log on, I recommend joining the discord server and tagging a senior moderator explaining your issue. A visual of the instructions you should follow can be found here. Take a look at the responses on that thread. I hope this problem gets solved for you quickly (:
hey! try restarting your router first and if you are using a VPN, turn it off. if it still doesn't work, contact a senior moderator+ to whitelist you. the best way to do this would be to @senior moderator in the MCC Discord #support channel, which you can find here: https://discordapp.com/invite/9jzwQDQ Let me know if you have any more questions. I'd be happy to help.