Donation Issues {Effects Only}

Discussion in 'General Discussion' started by Vex, Sep 16, 2019.

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  1. Vex

    Vex

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    I Bought All Effects Pack 12 Effects Last July And I Have A Issue With The Smoke Effect For Me Its Red But For My Friend Its Rainbow I Dont Understand Why Mine Is Not Rainbow I Mean I Know You Might Think Its Something Silly To Complain About But, When I Pay For Something With MY REAL MONEY I Get Pissed If Its Not Perfect And Believe Me This Is Pissing Me Off.
     
  2. Vex

    Vex

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    Staff Please Help And Players Too I Guess
     
  3. puposaurus

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    puposaurus
    hello! possibly, it could be texture pack thing. i’m not completely sure what you mean w/o screenshots or visuals of what u mean o.O
    but overall, most people have particles turned off so i wouldn’t sweat too much about it. the smoke and snow effect are white (default).
    but this doesn’t seem like a “donation issue” so i wouldn’t email the donation support email

    hope this helped or smth
    have a great day
    ~puposaurus
     
  4. Vex

    Vex

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    Thanks For Replying I'm Still Filing A Complaint About This Since I Paid Cash For It And I'm Bad Because If This Was Something I Mined A Few Blocks For I Would Care But This Is Something I Paid REAL MONEY FOR So Please Understand

    Thanks For Taking Time Off Your Day And Helping Me Out
     
  5. puposaurus

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    puposaurus
    there’s no point in filling out a complaint. when you buy particles, it gives a preview of all the effects. none of them are rainbow.
    my guess would be that it’s a texture pack thing.
     
  6. Vex

    Vex

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    I'm Gonna Try 1.8 1.9 1.13 And 1.14 Maybe Its Updates
     
  7. Dayks

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    Dayks
    Try removing all resource packs and turning the particles to "All" in settings and try again with your friend.
    I also suggest you to take a screenshot of what you and your friend are seeing and send them to us!

    Have a nice day/night!
    -Dayks
     
    MarkitoXD and Lukas24 like this.
  8. Zguy2000

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    Papa_PickleZ
    Hello there!

    If you believe this is a bug issue and that your purchased item was somehow broken, flawed, or had any other problems with it regarding an error that was back-end related, click THIS link (Link to submit a bug to the QA team)

    If you believe this was a donation issue, and you did not receive the proper item, then click THIS link to be given thorough instructions on how to fix the problem with your donation.

    Sorry, I wish it was faster and easier, but unfortunately those are the only two problems I can think of with your issue apart from what the users above said...

    Hope this helped! Have a nice day/night!
    -Zguy2000
     
  9. xBenz

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    xBenz
    The smoke effect as seen in Buycraft is only red. If your friend sees it in rainbow, they are either lying or have a resource pack.

    Not an issue
    - Locked
     
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