so like, im just tired of this, staff do you exist?

word. i stg i went on ctf with a fly hacker & when i went on 12 hours later they were still there hackin + cappin LOL

 

Back when I was MCC mod, our staff team managed to do bans quite quickly, even tho there was way less of us. I am not saying the current staff team is slow or bad. Many things have changed when I left MCC for 5 month. Hackers indeed are more problems because new hack clients are being advanced, alts, and vpns. My self I witnessed three hackers with a huge list of alts, and a working vpn to keep on coming back to MCC.

Staff them-selves are busy people especially during this CoVID-19 pandemic, some countries are effected extremely, and people must focus more on their lives.
Current staff still gets their job done, banning hacker in general, I know it may take a long while, but at the end, they are gone (most of the time).

Blaming staff / complaining about them doing their job bad isn't helpful (not saying you are saying this.) Everyone is also busy with their lives, job, IRL stuff.

The current situation around the world is affecting everyone around us. Staff are indeed trying their best to get on, and ban the rule breakers!

~Cya!

 

I agree that it sucks. CTF is getting less and less staff coverage now because Skywars has such a big hacker problem, so hackers can go unchecked for hours. Since I play CTF fairly regularly, I'd suggest using the #support channel in the MCC Discord rather than reporting. Instead of the few hours a report takes to get processed, you can usually get a staff member in-game almost instantly through there. It's as good as you're going to get without a /report feature. The biggest fixes would be an anti-cheat and giving the ability for staff to join active games though, so lets hope those features roll around when the supposed minigames update does.

 

Hey there,
The MCC devs are currently in the process of implementing an anticheat system, so that should reduce the amount of hackers significantly when it is put into use. I get that reporting is long and painful on the forums, so my strong advice is that you report hackers by @ing staff members on the reports section of the MCC discord server. They usually respond and will deal with the cheater within minutes this way. As to hackers with many alts and VPNs, there really isn’t anything you can do to stop them, and I know it feel hopeless sometimes but just keep reporting. Once the anticheat is added hopefully MCC as a server will be much better
I hope this helped.

 

Hey,

There is a ton of hackers on this server no question. What I do if I see a ton of hackers I go to the support in the mcc discord and notify a staff member there is a good amount of hackers in whatever game mode and to clean out the hackers. I see them on it whenever I notify the staff team in the support in the mcc discord. I am frustrated with hackers, but I do whatever I can to get rid of them via the mcc discord or simply reporting them. I am sorry you are frustrated but it isn't just you. The staff team cant know whenever someone is just hacking. But you saying you dont wanna report them doesn't help you're case. Hope to see a anti-cheat implemented soon to slow down the immense amount of hackers! Sorry about you're frustration!

Thanks,

 

Good afternoon!
Just a quick note with what you said "Welcome to MCC guys, the place where you are more likely to get muted than banned", when I say I agree with you, you'll probably think that's weird. I wouldn't lie when I say this statement is mostly true, but mainly due to the statistics and punishments themselves.
While hackers are a problem, the main issue is timezones, where most Mod+ staff are offline. The reason why you are more likely to be muted is due to the simplicity of the punishments. It's easy to get muted, and there's pretty much always a Helper online, whereas there are less mods, so less are online.
Even the gameplay punishments are fairly hard to "accidentally" do, such as Obstruct the Server, Bug exploit etc, whereas you can be punished for sending the same messages 3 times in a row within a short time period.
To say Hackers are "allowed" on the server is completely incorrect, but it's difficult to deal with when it's 3am for most staff and a lot of the other staff are at work/school. There are rumours about an anti-cheat revamp, but I only know as much as the rest of the community. The staff work hard to ban hackers when they are playing, but taking a few minutes out of your day to report them won't do any harm. Put it this way, if there are no staff online to witness a player they must punish, reporting them brings the server one hacker down.
If you have any further questions, PM me on discord :)
Nikki

 

support discord is the best bet for immediate support i.e. flyhackers

 

There are a lot of things different in punishments, so I understand where other players and you come from. But, the least we can do is just @ a staff member in the #support channel on the discord they reply pretty quickly with help. Lets just hope that Anti-Cheat revamp is coming up soon.

 

everyone on here are obv going for staff its so sad LOL

 

Howdy bro. I understand your frustration, and frankly, I get frustrated myself reporting around 10+ hackers every time I go on a wave of reporting people. But just saying, you should never blame the staff for controlling the rules on the server, because they didn't implement them. And I may not like some of the rules myself, but I didn't make them, and I can't control that, so I gotta respect and accept it. Trust me, I've been muted for pretty dumb reasons.

Also, how can you blame the staff for not doing there job, when you aren't taking the time out of your day to report them? I don't know why you tried to make that point, because if you are too lazy to report anyone, then you just admitted that the staff exist, and they sure as heck do more work then you. Every staff had to report 50+ players and be accepted in order to become staff. Now I'm not telling you to become staff, but you shouldn't bash on the staff members for not existing, when you don't even want to report these hackers.

My next point is time management. These staff also have lives like yourself, and they take there own time to try and ban most of these hackers. One time, I was on @TheKingOfTurtlez stream, and he was talking to @Chilo_ , and he was saying that there were a lot of report tickets that were pending. Now before I go any further, let's not bring these two into this argument, because Turtlez is just a kid who streams in his room, and Chilo as of lately, has been doing an amazing job at being Sr.Mod, so do not try and bring these guys up. Anyways, lately, a lot of people are getting reported, and these aren't just hackers, these might be inappropriate builds, people being disrespectful, etc. So, these staff members have to deal with a lot of people everyday, and it can cut into there own personal lives because they're trying to make the server a hacker-less server, and they will get demoted if they don't do there job. And, with this corona virus pandemic, they are all probably under stress from online school/extra curricular activities, so they may not have time that day. So moral of this point is, they may not have the time to ban these hackers, because they are just busy with there own lives, so don't blame them for being inactive.

Also, I just wanna touch on @Khozt 's comment. How would you know that they are trying to become staff? As one said, they were already a previous staff member, and he's said that he won't plan being staff again, he plans on helping people on the forums. So don't be quick to assume that people are going to become staff just because they are replying to your friend.

So, I hope that this message helps. Hopefully that all the reports of the hackers die down once this anti cheat that everyone has been hyping up gets implemented. Have a nice day broski!

<3

 

Hey! I can see your frustration! If you do have a problem with any of the things happening, you can put the hackers names in the #support channel of the MCC Discord (You can join in my signature) and tag a staff member (@Staff member) Most likely, the person will get dealt with! If you aren't doing anything to let the staff know about the hackers, they might not know the hacker is there! Don't be rude to the people trying to keep the game as hacker free out of there own time, there not even getting payed real money! So, be nicer to staff, and maybe they might help! Thanks, Have a great day!

 

well, the staff do their best to get rid of the hackers, but to help you can either report the hackers on the forums or as many people have said go to #support in the community discord and state the name of the hacker and minigame/subserver they are playing on. A staff member will manage to ban the hacker within 10-20 minutes. For the staff team to work efficiently you need to help them out by reporting the hackers.

 

Use Mc-Central discord
mc central staff are very active in the Mc-Central discord!
just ask for some help in the [Support] Channel. just write
a "report" in the following format "[location of hacker] [Hack being used] [Name of hacker]

Example
SSW FLY RasberriePotatoes235

I hope this reply was of use to you have a great day ♥♥♥

 

As a lot of people have said, it's a good idea to use the discord. However we have had to work out that this is better to do ourselves. I've gone out of my way to look for staff in subservers to come and spec a hacker, and have been met with 'please just report them on the forums'. I get that they might be checking chatreports, but I'm pretty sure people would rather see the hacker ruining their fun get banned than that guy who said 'd1ck' 20 minutes ago. I've made a post on this before but I'll say it again. The attitude of the staff needs to be brought back to where it was back in the day when you could literally tell staff to 'kys' or tell them to 'alt+f4' and they'd laugh with you. Now the whole team are sensitive except a select few.

If you want a hacker banned fast I'd recommend contacting one of the Staff who own/co own guilds. Such as UglyKidSteve, fajoszz, DeathStrokeDevil and kvng_steph (coincidentally the most respected staff - I've only heard good words about these four for the most part). These lot are all in competitive guilds so will have empathy towards your frustration on the hacker, and will most likely come as soon as you ask them too.

Another issue mentioned by someone else is timezones, I'm pretty sure during my AM period (I'm from the UK) literally 90% of the staff are asleep. This is an issue. I think they need to actively request Helper applications and not treat it like "people who want staff need to come to us or we aren't going to have them".

So if anyone wants a suggestion out of this mini rant, I suggest that staff be told to tell players to report hackers in the support section of the MCC Discord. And /report should tell you to report hackers on forums AND discord, not just the forums. Forum reports go unseen for days sometimes, whereas I've seen staff confirm bans to reporters within the same minute on the discord.

Hope this post gives you some reassurance that you're not the only one who thinks Staff need improvement.