What? How?

Discussion in 'Support Forums' started by MinatureYT, Mar 14, 2020.

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  1. MinatureYT

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    Minaturen
    Yesterday, I got muted for "spamming". Today, i saw somebody not just spamming, but scamming in Prison. I'm pretty sure thats legal though. But he was spamming the chat to the point where you couldnt see a thing. Yesterday, i did a message every 10-15 seconds which i admit, is a bit much. But this person was doing a message every 5 seconds, and somehow my report get denied.

    What?
     
  2. MasterChheda

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    MasterChheda
    I assume you chat reported the player since a screenshot report would've been accepted if the message was sent 3 times in one chat box. In this case, you can always ask why it the CR was denied as the CR has the real-time time stamps. You may have thought it was every 5 seconds when in fact it wasn't. In the future if you have any questions regarding a denied CR, you can always ask in #support on the MCCentral Community Discord if a staff member can PM you about it as they can give further insight on the CR and player.
    Discord: https://discord.gg/9jzwQDQ

    If this was a forum report with a screenshot, the message has to appear 3 times in one chat box for it to be considered spam. Screenshot reports don't show time stamps unless you have a mod that does so for chat.
     
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  3. MinatureYT

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    Yes, but then how on earth did i get muted?
     
  4. mxbel

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    mxbel
    Hey hey, it really depends on the staff that punished you. However, the most likely reason is that, based off the timestamps of your messages, it seemed like you were spamming to them. When you're chatreported, the whole chat isn't saved, so staff have to base possible punishments off of your lone timestamps. For example, if a staff sees that you've sent 3+ similar messages within a short timeframe, then they may assume that you were spamming.

    If you would like to find out about your personal case, you can message the staff that punished you about it. You can find the staff member that did so here => https://mccentral.org/punishments/, then message them on discord in the above thread by MasterChheda. If you feel like your punishment was unfair, feel free to make an appeal here => https://mccentral.org/community/forums/appeals/

    If you have any further questions, feel free to DM me on discord! Have a good day :)
     
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  5. Kane

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    Kane
    Hey!

    I Just checked the CR that got you muted. You were indeed spamming. If you feel like you've been falsely punished, then feel free to create an appeal. Unfortunately, I am unable to check the CR of the other player you are talking about, since you didn't provide any names. In forum reports, we punish based on what we see on the chatbox. We, however, deal with CRs based on time-stamps. The time difference between the first message and the third message varies with each staff, so you may encounter a staff member who sees 3 messages in less than 30 seconds as spam, while another staff member sees 3 messages in less than 20 seconds spam. It may vary with each staff member, and it may vary with some factors. If you have any queries, you may PM me.

    ~Locked​
     
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